Terms and Conditions
General Terms
These Terms and Conditions govern the use of Glorion Casino services. By registering an account, players confirm acceptance of these terms in their entirety. Glorion reserves the right to modify these conditions, with material changes communicated via email to registered users.
Eligibility Requirements
Players must meet the following criteria to maintain an active account:
- Minimum age of 18 years (or higher where local laws require)
- Legal capacity to enter binding agreements
- Accurate personal information provided during registration
- Residence in a jurisdiction where online gambling is permitted
Account Responsibilities
Each player may hold only one account. Discovery of multiple accounts results in immediate suspension and potential forfeiture of balances. Players bear responsibility for maintaining account security, including password confidentiality.
Deposits and Withdrawals
Deposit Terms
- Minimum deposit: €10 (varies by payment method)
- Maximum deposit: Subject to payment processor limits
- Deposits credit instantly for most methods
- Glorion does not charge deposit fees
Withdrawal Terms
| Method | Minimum | Maximum | Processing |
|---|---|---|---|
| E-Wallets | €20 | €10,000/day | 0-24 hours |
| Cards | €20 | €5,000/day | 1-3 days |
| Bank Transfer | €50 | €25,000/day | 3-5 days |
| Crypto | €20 | €50,000/day | 0-24 hours |
Withdrawals process to the same method used for deposits where possible. Identity verification must be completed before first withdrawal.
Bonus Terms
General Bonus Conditions
- Wagering requirements must be completed within 30 days
- Maximum bet during active bonus: €5
- Game contributions vary by category
- Progressive jackpots excluded from bonus play
- Bonus abuse voids bonuses and associated winnings
Specific Promotion Terms
Individual promotions may carry unique conditions. Always review promotion-specific terms before claiming offers.
Fair Play and Security
Random Number Generation
All games utilise certified RNG systems, tested monthly by independent auditing bodies. Game outcomes cannot be predicted or manipulated.
Fraud Prevention
Glorion employs advanced fraud detection systems. Suspicious activity triggers account review. Confirmed fraudulent behaviour results in permanent exclusion and balance confiscation.
Responsible Gambling
Available Tools
- Deposit limits (daily, weekly, monthly)
- Session time limits
- Loss limits
- Cool-off periods (24 hours to 6 weeks)
- Self-exclusion (6 months to permanent)
Support Resources
Problem gambling assistance available through:
- Email: [email protected]
- Helpline: +44 808 8020 133
- GamCare and Gamblers Anonymous resources
Limitation of Liability
Glorion provides gaming services on an “as-is” basis. The casino is not liable for:
- Technical malfunctions affecting gameplay
- Losses incurred during service interruptions
- Third-party payment processor failures
- User errors including incorrect bet placement
Maximum liability is limited to the player’s account balance at the time of dispute.
Dispute Resolution
Players must contact customer support within 30 days of any disputed transaction. Internal review processes aim for resolution within 14 business days. Unresolved disputes may be escalated to the licensing authority.
Governing Law
These terms are governed by the laws of the licensing jurisdiction. Players consent to exclusive jurisdiction of courts within that territory for dispute resolution.
Contact Information
Customer Support: [email protected]
Responsible Gaming: [email protected]
Complaints: [email protected]
Terms last reviewed: 2025